WHAT IS A CUSTOMER TO US!
WHAT IS A CUSTOMER?
Our Customers are the most important people, either in person or on the phone.
Our Customers are not dependent on us. We are dependent on them.
Our Customers are not an interruption of our work; they are the purpose of our work.
We are not doing them a favor by servicing them; they are doing us a favor by allowing us an opportunity to help them.
Our Customers are not and outsider to our business but rather a very important part of it.
Our customers are not just a cold statistic on a file card or ledger sheet. They are human beings with feelings and emotions, like our own.
Our Customers are not someone to argue with, because nobody ever wins an argument with a customer.
Our Customers trust us because of our honor and integrity.
Without our Customers we would not be here today.